Sports / Mobile
These terms set out the rules that apply when you open an account, place a bet, or complete a transaction through romanbet. Read them before you start — they cover what we expect from you, what you can expect from us, and how disputes are handled where local law permits.
These terms form the entire agreement between you and romanbet for use of this platform. They apply to every session you start, every account action you take, and every transaction you submit — including deposits via GoPay, Bank Transfer, and any other payment rail shown in your account wallet at the time of use. Availability depends on local law and is accessible only in eligible regions; if access to this platform is restricted under the laws of your location, these terms do not override that restriction. We may update these terms at any time. When we do, we post the revised version here and note the date it takes effect. Continuing to use your account after an update means you accept the revised terms. If you disagree with any update, you can close your account by contacting support before the effective date. We do not apply new terms retroactively to transactions already settled. Your account dashboard shows the version of the terms in effect at any given time — check there after any login if you want to confirm the current state.
Not every action on the platform is governed the same way. This comparison clarifies which areas these terms cover directly, and where separate rules or third-party agreements take over. Understanding the boundary helps you know where to look when a question comes up.
Login, session management, password changes and account verification are fully within scope. Rules for these actions are set by us and outlined in the relevant sections of this policy.
Deposits and withdrawals processed through GoPay or Bank Transfer are covered here, subject to the limits and steps shown inside your account. Transaction records remain accessible in your account history.
Game content supplied by studios such as Pragmatic Play, CQ9, JDB and Habanero is governed by those studios' own content rules. We carry their titles in the lobby, but their mechanics and payout structures are their own.
External payment processors, wallet providers and any service not hosted directly on romanbet operate under their own terms. We link to them for convenience; we do not control their policies or their service continuity.
These terms are not only obligations — they also define the actions available to you as an account holder. You can review your full transaction history at any time from the account wallet screen, which logs every deposit, withdrawal and bet settlement in sequence. If any detail on your account is incorrect — your registered contact, your wallet address, or your personal record — you can request a correction through account settings or by reaching support directly. Questions about how a rule applies to your specific situation can be submitted to our support team, who handle policy queries separately from general gameplay questions. Where a dispute arises over a settled transaction, you can formally raise it within the period stated in your account's terms section. We keep a record of all support interactions so that follow-up queries reference the same case thread. Your account dashboard is the single place to check the current status of any open request.
Open the transaction history inside your account wallet to see every settled deposit, withdrawal and bet. The log is updated in sequence and available without contacting support.
Update your registered contact details or wallet address from account settings. For changes requiring verification, follow the steps shown in the update screen.
Submit policy questions directly to our support team. Policy queries are handled separately from gameplay support and are logged to your account case history.
If a settled transaction appears incorrect, raise a formal dispute within the period shown in your terms section. Include the transaction reference from your wallet history when you submit.
When a terms-related question comes up, use the channel that matches your situation. Live chat handles most account and transaction queries in one session. Email is suited to formal requests, corrections or dispute submissions where a written record matters. The help section inside your account covers common policy questions without needing to contact us at all.
Available through the support icon in your account. Use this for account access questions, GoPay or Bank Transfer transaction queries, and any policy clarification you need answered quickly.
Send formal requests — account corrections, dispute submissions or written policy questions — to our support address shown on the contact page. We log all email requests to your case thread.
The help section inside your account covers the most common terms questions: what triggers an account review, how transaction limits are applied, and where to find the current version of these terms.
Account security and data handling are part of these terms, not a separate document. Here is how each area works in practice — what we keep, how long we keep it, and how you can act on any of it.
We retain account records, transaction logs and support case threads for the period required under applicable rules. After that period, records are removed from active storage. The current retention period is stated in the privacy section linked from your account.
We use session cookies to keep your account active during a browsing session and preference cookies to hold your wallet and language settings. You can review and adjust cookie preferences from your account settings screen.
Your account is protected by login credentials you set. We do not store payment credentials — GoPay and Bank Transfer details are passed through the payment screen and are not retained on your account record after a transaction settles.
To request a change to your stored data, submit the request through live chat or email support with your account reference. We process data change requests according to the steps shown in the account help section.
These are the questions we hear most often about how these terms apply. Each answer points to the place in your account where the relevant rule or record can be checked directly.
The current version is always at romanbet/terms-conditions/. After any update, we note the effective date at the top of this page. You can also reach this page from the footer link inside your account at any time.
Yes. All deposits and withdrawals processed through GoPay or Bank Transfer are subject to these terms, including the transaction limits and verification steps shown in your account wallet at the time of each transaction.
Updates take effect on the date posted here. Your open session continues under the previous version until you next log in. At that point, continuing to use your account means you accept the updated terms. We do not apply changes retroactively to already-settled transactions.
Find the transaction reference in your account wallet history, then submit a formal dispute through live chat or email support. Include the reference number and the date of the transaction. We log all disputes to your case thread for follow-up.
Yes. Submit a data change or removal request through live chat or email support, providing your account reference. We handle these requests according to the steps in the account help section and within the retention period stated in the privacy section.
Game mechanics and payout structures for titles from studios such as Pragmatic Play, CQ9, JDB and Habanero are governed by each studio's own rules. These terms cover your account, sessions and transactions on this platform — not the internal mechanics of individual game titles.